Several things went wrong with this visit, the worst of which was the lack of communication or care from the rental property management company, Eden Crest Vacation Rentals.
Upon arrival, we noticed that the hot tub water was 44 degrees. We followed the steps to reset the breaker and "wake up" the hot tub from sleep mode, but nothing worked. So, we contacted the property management company and advised them of the situation. In a nutshell, the hot tub never got fixed and Eden Crest was terrible with communication. Their records show 6 inbound calls from me to them and only one outbound call from them calling me back. Even after they admitted they had terrible customer service, I was offered a minute credit toward my bill...which also never happened. There were other minor things wrong/incorrect with the cabin, including some items in the description that just did not even exist at all.
Be careful when using VRBO. Make sure to find out who the property management company is and do your research. I won't use either service again.