10/10 Excellent
Cheryl Taylor
22 June 2018
Wonderful Owner
We arrived at Barcelona Airport and rang the contact as advised. She informed us the owner was waiting at the apartment and that there had been a problem with the plumbing! This was a bit worrying.
However when we arrived at the apartment Victor met our cab and apologised profusely because his apartment was not fit to take us. He had called an emergency plumber to fix the broken pipe but he was unable to have the repairs completed before our arrival as quoted.
Once this was confirmed Victor then set about finding us another apartment. He came with us in the cab, took us into our new apartment and showed us how everything worked. He had done wonders finding us a beautiful apartment in such a short time. The apartment he found was in a great location, really clean, well laid out and equipped and suited us perfectly. He gave us advice about some great restaurants and sightseeing and checked with us after the first day that everything was right for us. He coul not have been more apologetic and was obviously really concerned for us. He is a lovely young man and I am sure that even though we didn't get to stay in his apartment anyone staying there will be very well looked after. We also appreciated the lovely bottle of wine he had arranged for us.
Thank you again for your kindness Victor you helped to make our stay in Barcelona a great one!
Cheryl Taylor
Stayed 4 nights in May 2018