Communication had been excellent and check in was easy. However when we arrived at the property we we disappointed. The garden was overgrown and strewn with cigarette ends . The loungers were mouldy, there was nowhere for 8 people to sit outside to eat together. The terrace light was broken, the BBQ was filthy and there was a wasps nest under the table.
Inside the house we found the fridge shelf was broken, the TV card had expired and the house itself had cobwebs and was generally dirty.
We spoke to the manager who sorted the BBQ and the TV card within a couple of days.
The hot tub had been condemmed and so we were not able to use the top terrace. For a rental at this price I would expect there to be wifi. We were told about this from the owner after we had booked and paid the deposit. The most dangerous thing is the metal trim on the staircase which ripped by husband's foot. The property could be lovely, the setting is fabulous but it just felt very neglected