This really is a beautiful house with beautiful views. The kitchen is extremely well stocked and the bathrooms had more than enough toilet paper as well as some little toiletries (a little mini set, like you would get at a hotel). There were even some indoor and outdoor games for the kids. We had a great time here despite the less than great weather. But, for the price, I would have expected better customer service. Things like: having the futon beds made up in advance for our kids, making sure we had enough keys for the entire party before we arrived (we were 3 families staying together and they left us 1 key. We could have made due, but she offered to bring us two more keys - which they left on the front steps of the locked up house while we were out for the day. Thankfully, nobody else decided to use them), and responding to my emails in a timely manner..