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6/10 Okay
Jerry L.
18 Aug 2024
Not as happy as usual but we will be back.
Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Always have stayed at Summer Place since it was built. Excellent location, pools and condo. This trip was different as room was dirty and not well maintained. Asked for a vacuum because the one in the room didn't work. Stayed for a month and never checked on or received one. Bar stools seats were loose except for one bolt in each and this was reported day one and never repaired. Heavy black mold around every jet in the jet tub. We were told this is deep cleaning and not done very often.We purchased our own cleaning supplies and cleaned ourselves because it was too gross to even step in to take a shower. No broom in room so we bought one since we didn't have a vaccuumm. They did clean our bathroom sink drain when it was reported clogged.Condo is being sold so hopefully improvements will be made but i believe this had to do more with the management company because owners aren't usually notified for small repairs. We had friends in 4 other condo's at same time with same management company and they were not satisfied with the cleanliness of there rooms either. Need to hire new cleaners for sure or at least check on the job that they are supposed to perform.