I've been staying in Gulf Shores for nearly 30 years. I've never written a review that was negative, but there's always a first, and this is my first.
After emailing multiple times to ask if we could check in an hour or two early, if the apartment was ready I finally got a favorable response - "sure, if the apartment was clean." We got there at 4:00, check in was at 3:00. The apartment had two garbage bags in the hallway, beds were unmade and the tabletops, counters and floors were covered in dirt/sand.
I called the owners because their number was taped to the wall and was told they were sorry, but they were on their way. Keep in mind, it's 4:00, check in was at 3:00. Evidently the cleaning person was a no show.
The owners were polite and immediately began cleaning. I commented that the floors were covered in sand and the lady's response was, yeah that's what happens at the beach.
Unfortunately, when they left, and we came back into the apartment, the floors had not been swept or mopped. But, that was only the beginning. The sofa and ottoman had been replaced with a love seat and ottoman, both of which were filthy and stained. There was not one chair in the living room with arms. There was a table with four dining chairs and two dining chairs on either side of the armoire with the television. There was no ice maker, no ice trays, no bagged ice - no ice. There was no hot water. The ceiling is cracked, which is a little unnerving after what happened to the older condo in Miami.
After multiple emails asking when I should expect to receive my deposit back (which nobody asks for a deposit anymore) I finally got a reply that it would be processed on 8/8. We left the apartment on 7/25. I actually received it on 8/9 - 15 days after we left.
To put this in comparison with other complexes...I'm returning to the Gulf Shores area next week. I'll be staying at Turquoise Place and my rate is $10 less per night than it was at the Boardwalk. Compare the two. There is no comparison.
In good conscious I would not recommend this unit to anyone, ever. It's dirty, dated, there's no ice or hot water and parking is a nightmare.
If you're going in the peak summer months and looking for an inexpensive stay, stay home if this is your only option. It's not worth it...not by any stretch of the imagination. Absolutely, without a shadow of a doubt the worst VRBO I've ever paid for since the inception of VRBO in 1995.