In fairness, I want to start by saying that the owners were very communicative and addressed the problems we had quickly and were nice to credit us a small portion back for the inconveniences. However, we arrived to a condo that hadn’t been cleaned yet (which was a pain after driving half a day and wanting to unpack the car and relax). Then when we finally got settled in later that night, we realized that the top bunk bed rail was broken and found under the bed, so we weren’t able to have my son sleep there the first night (she had someone come and fix it the next day). We also heard the ac unit dripping water constantly when it would cut off (she said they are replacing the unit in 2 weeks). The pull out sofa mattress needs to be upgraded as it is very thin and you can feel the coils. I wouldn’t have an adult sleep on it (only young, light weight children). The king size mattress has visible worn/warped spots on the top and caused my husband’s back to ache, but I slept fine.
I realize we stayed during a very busy week (July 20th-27th) but it was CROWDED and the elevators were a NIGHTMARE. We had to take chairs down to the pool in order to have somewhere to sit most days. The elevators sometimes took 10-15 mins to get on and people pile in like sardines and there is no air circulating, so it gets HOT! We took 11 fights of stairs a few times because we couldn’t stand to wait any longer. Just be forewarned that it is highly frustrating to deal with the elevators - thank goodness the owners have a spot on the 11th floor in the parking garage because I couldn't imagine dealing with the elevators every time we had to leave the condo. Since it is a huge complex of condos you get an assortment of people staying, but there were a number of times when I was not comfortable with my children being around......music being played with inappropriate lyrics, the smell of people smoking weed, and loud noise at night due to partying. It is more of a party place in my opinion rather than a family place. We will not be returning to this property.