4/10 Poor
rebecca k.
16 Oct 2022
Liked: Location
Disliked: Check-in, communication, listing accuracy
not a good idea after September as the owners say 'out of season'
To start with the positives, the property location is beautiful with a lovely view over olive groves. Tuscany is beautiful and we loved the area.
Unfortunately the lows are the following and very unfortunate when you travel from Australia and you can only go by what is advertised and said.
When we arrived it was as though we were completely unexpected with one of the hosts going to the phone stating "someone is here'. The older lady comes and says its the middle of harvest so no one to meet us. she lets us in the villa with her keys but immediately said we could not take the cover off the pool as 'out of season' when no one wants to swim. It is unseasonally hot in Italy and we only searched for villas with pools; so it was so dissappointing for a 7 day stay to not be able to use it at all when it was there next to the villa. We were told 'the brother would come to see us after harvest' which would have been fine but he did not come for another 24 hours. in the meantime we had no heating, no instruction if we could use the fire, no cover on the one and only doona and the 'double bed' is two single beds with two separate bed frames pushed together. The evenings are cold so we were cold too. When he arrived the next evening for the first time he brought some wood for the fire and another blanket. And that was it. We did not see our hosts or even get one restaurant recommedation for the rest of the trip. We left early and found new accomodation where we could swim and welcoming, friendly hosts.
rebecca k.
Stayed 7 nights in Oct 2022
