2/10 Terrible
Angela B.
4 Apr 2025
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
DO NOT RENT - FILTHY CONDO
The condo we rented was nothing like what was described on VRBO. It was in deplorable condition, with filthy floors and bathrooms. The shower curtain and corners of the bathroom had mold, the toilet seat was covered in black marks, and the lid was broken. There were only four towels for a condo that sleeps eight, one dish towel, and one dish cloth. There were only two rolls of toilet paper, which isn't typical from condos we've rented in the past, typically there are at least 2 rolls per bathroom to get you started with your week. The curtains were broken and dirty, and the rugs in the living room and master bedroom were so filthy we had to put down towels just to walk on them. The furniture was badly stained, so we had to cover it with blankets from the condo, which were also stained and dirty. We found hair in the bed, tons of hair stuck on the rugs, and on the small patio rug. The patio furniture was rusted, and the chairs were torn. We also found trash left behind by previous renters under the living room chair and food stuck between the bed and the nightstand. We were extremely dissatisfied with this rental and deeply disappointed. What was supposed to be a relaxing vacation turned into a stressful and uncomfortable experience, particularly because we couldn’t even relax on the furniture with it being so filthy.That said, the amenities at Phoenix X were wonderful, the location was great, and the beach was absolutely beautiful.Again, I WOULD NOT RENT THIS CONDO!
Angela B.
Stayed 6 nights in Mar 2025
