6/10 Okay
Lynette W.
30 Apr 2024
Liked: Check-in, location
Disliked: Cleanliness, communication
Good location.
I’ll start by saying that the price is pretty good and the location is great. We were second floor in an outdoor mall - just above mango and Zara. I loved that part.
It was very interesting, being in this shopping area, but I actually liked the energy.
Second, I’ll say that the communication w the property manager was awful. We had to show up in Madrid just hoping to God that the apt was there and available, as no one ever sent info until the very last minute. It was so stressful that we booked a secondary hotel just in case there was a problem.
We arrived in Madrid and found the apt without a problem. The building was nice and felt very safe.
Inside, the smell was terrible and didn’t feel very clean at all, which I didn’t love. The beds aren’t comfortable but also not the worst I guess. They need to clean up and update the furniture if they want better reviews.
The shower was not great, and each person is allotted only one bath towel for their whole stay. That’s it. If you want more towels, tough luck. They did have a washer dryer machine that helped us with washing our own linens but you definitely do not feel pampered whatsoever.
I couldn’t wait to get back to my clean home and clean bed.
Lynette W.
Stayed 3 nights in Apr 2024
