Tired property…needs some love, a quality carpenter, a professional painter and some proper cleaning. Wish I could include pics for reference. I read previous reviews and took the complaints with a grain of salt. Honest reviews regarding lack of cleanliness were totally disregarded by Shaun as he replies with ‘sorry if the cleanliness wasn’t up to your standards’. Shaun, I’m sorry that the cleanliness IS up to your standards, and the carpentry! Re: flooring installation, trim and master bath overall. In the first couple of days, we spent some time cleaning things, windows too, washing rugs and bedspreads (gross),changing lightbulbs and the furnace filter. Still, the outdated smoke detectors need replacing. I let Shaun know this and he didn’t bother to respond. However, he did respond a couple days later when I contacted him about the cockroach problem and wanted to discuss a refund. He sent an exterminator out and we treated the property ourselves and a few days later we were finding dead roaches in the bakeware. Wash the dishes before using! His other properties are apparently equally disappointing as another renter was telling us their issue with roaches and cleanliness. Yes, people talk by the pool and compare experiences. Fortunately we all had a sense of humour and some had rented these units before and know enough not to make the same mistake twice. They now return yearly to other units in Crystal Villas at a significantly cheaper rate.
Miramar Beach was fabulous as was the pool at this property. We didn’t let the many shortcomings of this rental take away from our wonderful vacation but we all agreed that 2 weeks would have been plenty in the area to see everything.
Our first time as renters. Lesson learned, and we’re thankful for the experience.