6/10 Okay
Judy R.
24 Mar 2025
Liked: Cleanliness, location
Disliked: Check-in
Palm Springs Stay
The grounds, pool and location of this condo are wonderful. We had our bikes with us and loved how bike-friendly Palm Springs is. There are also many terrific hiking trails in the area that we enjoyed.Our rental was comfortable but we were disappointed in the host’s inattention to detail. We were initially provided (3 days out by email and on the VRBO site) with an incorrect unit entry code and wifi access info. Both of those issues took a while to resolve plus the TV remote batteries were dead. (There were some replacement batteries in a kitchen drawer.) There was only a small amount of toilet paper provided and no dishwasher detergent. Upon looking for these items and then contacting the host to ask where they might be stored, I was told we needed to buy these ourselves. We were surprised and dismayed that after spending 1,967 to rent for 1 week (including the insurance we were required to buy) that an ample supply of these “basics” weren’t provided. Also, the pepper shaker was empty and there was no additional paper towel other than one partial roll. We didn’t need to use the 2nd bedroom or bathroom so it was a non-issue for us, but we hadn’t known about the toilet issue in the 2nd bathroom until we arrived and saw the note that said all used toilet paper must be discarded in the wastebasket instead of flushed. Yuck. We got by fine during our stay. Yet for the price, we believe that many reasonable expectations were not met.
Judy R.
Stayed 7 nights in Mar 2025
