I've been waiting to write this review because I really don't like leaving bad feedback but here goes.
First the good:
Location is awesome, being on the 12th floor with the balcony overlooking the ocean gave us the ability to see a lot of wildlife in the ocean below, an activity we really enjoy. We saw sharks, manatees, skates, devil rays, dolphins, osprey, and pelicans. The staff at Panhandle Getaways, whom we booked through, were always very pleasant when we spoke. The beds in the bedrooms were very, very comfortable.
The bad:
While I understand the owners needing to use a management company to handle their rentals there were a few things about the experience that we did not like. We've always rented through HomeAway in the past by owner only, this was our first experience with a management company. The door to the laundry room was broken and hanging into the hallway when we first arrived. This was taken care of almost immediately with the repairman removing the door. Next we discovered that this condo with two bathrooms only had 1 roll of toilet paper and 1 roll of paper towels. Two dishwasher pods were left. There was no dishsoap in the kitchen. This may seem like a small thing but in EVERY other home/condo we have rented there has always been plenty of paper goods and cleaning supplies for our WHOLE stay. For the price paid I feel like these should be standard. The management company said that "since this was a condo that we needed to bring our own supplies". The front door mat is worn and dirty looking, it should be replaced. The sofa bed was okay but the blanket provided was torn and tattered. The coffee table, side tables, and bedside tables were very worn. Finally, when we originally booked we chose a four night stay that started on a Friday night and ended on a Monday night. We booked through HomeAway. My credit card was accepted and we received a confirmation email. A day or two later a representative from Panhandle Getaways called and asked us to move our stay up two days or back two days. She said that the owners did not want any unused nights open on the condo and we needed to move our trip accordingly. I found this to be very strange and a little irritating but we had already committed ourselves to this trip so we agreed to come two days earlier.
If there could be a few slight changes to this property I think it would be a much better deal. Update the inside a bit and provide cleaning and paper goods! :)