6/10 Okay
Andrew L., Brighton
18 Sept 2019
Liked: Cleanliness, location
Disliked: Check-in, communication, listing accuracy
Lovely apartment but no wifi and construction site directyly behind apartments.
We were unable to connect to the Wi-Fi in the apartment. Rang the owner who asked us to phone the number in the welcome book but the company had been sold on to another company.
After several phone calls to different companies we found that the current providers do not supply a service to the Benahavis area at the present time. Clearly the fact that the company mentioned in the welcome book no longer supply a service means that for a period of time Wi-Fi; whether free or pay by use has not been available at all.
The shower head in the main shower room was hanging down on arrival. It would not stay in the holder so used sellotape to tape the head into the holder.
Purchased a new frying pan and a large saucepan as the frying pan was in a state and there was not a pot large enough to cook pasta for 3 people.
Purchased 3 matching breakfast bowls as there was only 2 in the cupboard.
We might of had a barbecue on the roof terrace but the grill had not been washed and the coals were still in place from the previous user.
We were unable to locate the remote control for the ceiling fan and light in bedroom 2.
Other renters clearly have not read the instructions as there were half used cereal packs in the cupboard and items left in the fridge and freezer.
Whilst the apartment is in a wonderful location with stunning views down towards the sea the construction work being carried out directly behind did not make for a fully relaxing holiday when work commences at 8.00 am Monday to Friday.
There was nobody local to liaise with for collecting and returning the keys they were left at a security deposit box situated on the estate and we returned them to the same place on our departure. No local agent to deal with the problems that arose, we had to make phone calls ourselves.
Andrew L.
Stayed 9 nights in Aug 2019
