6/10 Okay
Madolyn M.
15 Jan 2025
Liked: Cleanliness, communication, location
South Kensington
The location of the property was great. Checkin wasn’t as smooth as I thought it would be. It was Christmas however. Checkin time on the listing stated 3pm and we had provided our flight details and arrival time as requested. When we arrived it was about 7pm or so and the gentleman who met us was having difficulty accessing the entrance. He told me that we were early for checking in which didn’t make any sense to me but we were tired from travel and eager to check in. I told him I read a review about the listing that you actually have to enter the property from the lower level / basement entrance. Come to find out the reason that is due to the fact the property management doesn’t want other residents to know the property is being used as a vacation rental. We were even told that if we get asked who we are to say we know the owners. Honestly this turned me off and if I would have known this up front we probably wouldn’t have booked this property.
Madolyn M.
Stayed 6 nights in Dec 2024