Had we not been burglarized the apartment might have received 3.5 stars. We were only given 1 key at check-in. The next day, when we returned from sightseeing, the 4th floor apartment was just as we’d left it – locked & orderly. When we looked closer, we realized my mother’s jewelry, makeup, souvenirs & $ had been stolen. We contacted the host, not only bc we were burglarized, but bc we felt unsafe -- it appeared the burglar used a key to enter. However, it was close to the hosts’ closing time, so they were unhelpful. We spent the next day with the police, losing non-refundable admission tickets. The host said they would look at video, but I’ve heard nothing. Burglars are everywhere, of course, but the hosts’ lack of concern is disturbing. Additional problems: The upstairs bed sinks in the middle – only 1 person can sleep uncomfortably on it. And the host did not turn on the hot water heater – they said there were instructions on pg. 18 of the house-book, but it was non-existent. But it wasn’t all bad. It was clean, in a great location, had a washer w/ a dryer, an elevator, was well decorated, & comfortable.