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Heart Of Florence - hosted by Sweetstay

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Living area
Room
Room
Room
Room

Reviews

9.6 out of 10
Exceptional
2 bedrooms2 bathroomsSleeps 6100 sq m

Popular amenities

  • Washer
  • Kitchen
  • Air conditioning

Explore the area

Map
Firenze, Toscana
  • Pitti Palace
    ‪1 min walk‬
  • Ponte Vecchio
    ‪7 min walk‬
  • Uffizi Gallery
    ‪10 min walk‬
  • Florence (FLR-Peretola)
    ‪26 min drive‬

Rooms & beds

2 bedrooms (sleeps 6)

Bedroom 1

1 King Bed

Bedroom 2

2 Single Beds

Bedroom 3

1 Double Sofa Bed

2 bathrooms

Bathroom 1

Bidet · Toilet · Shower only

Bathroom 2

Bathtub or shower · Bidet · Toilet

Spaces

Kitchen
Separate dining area

About this property

Heart Of Florence - hosted by Sweetstay

Space
Situated on the third floor (no lift) of a historic building typical of the Oltrarno area, just steps away from the city center yet easily accessible by car, this apartment offers exceptional acoustic insulation, thanks to the nearby BOBOLI GARDENS, shielding it from the city's noise.

The apartment spans 100 square meters, with a modern layout that includes two double bedrooms, a welcoming entrance hall, and a spacious, bright open-plan living and dining area. Additionally, there is a sofa bed in the living room that accommodates two extra guests. The apartment features a fully equipped, modern kitchen, a bathroom with a shower/tub, and an ensuite bathroom with a shower.

Recently furnished by the owner with meticulous attention to detail, each room is equipped with air conditioning and a flat-screen television. The lighting and designer furniture choices reflect the owner's personal taste and passion for architecture and design. Local craftsmen have contributed to making this apartment truly unique. Nearby, you’ll find a supermarket 500 meters away, artisans' shops, a butcher with fine meats, a bakery 800 meters away, top-notch Japanese and French restaurants, a cozy bar for aperitifs, and a bus stop just 200 meters away—all within a few steps from the city center.

In just 5 to 15 minutes, you can reach Ponte Vecchio, Palazzo Pitti, the Uffizi Gallery, and the main shopping streets. This apartment is ideal for anyone looking to enjoy a peaceful stay in a space equipped with every comfort, from quality linens to a dishwasher, TV with internet connection, WiFi, air conditioning, and all necessary bathroom amenities. Those with an appreciation for beauty, elegance, and modern architecture combined with the charm of a historic building will find this stay truly delightful.

Access
Check-in time is 3PM - 7PM
As we don't have a front desk please let us know a precise arrival time at least 24h before check in date.
Any late check in must be requested and approved 24h before arrival.
Early and Late Check-In has an extra cost:
From 12 noon to 3pm: €10 ( €15 on weekends)
From 7pm to 8pm: €25
From 8pm to 10pm: €35
From 10pm to MIDNIGHT: €45
No check-in after MIDNIGHT, except for agreement made previously.

Property manager

Andrea

Languages

English, Italian

Add dates for prices

Amenities

Kitchen
Washer
Air conditioning

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House Rules

Check in after 3:00 PM
Minimum age to rent: 21
Check out before 10:00 AM
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Children

Children allowed: ages 0–17
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Events

No events allowed
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Pets

No pets allowed
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Smoking

Smoking allowed: in designated areas

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
On-site parties or group events are strictly prohibited
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 048017LTN0707

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is not required for transport to and from this property

About the area

Florence

Oltrarno, a neighbourhood in Florence, is home to this apartment. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Historic Centre of Florence and Cathedral of Santa Maria del Fiore. Boboli Gardens and Florence Botanical Gardens are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours.
View more Apartments in FlorenceOpens in a new window
Map
Firenze, Toscana

What's nearby

  • Pitti Palace - 1 min walk - 0.0 km
  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Ponte Vecchio - 7 min walk - 0.6 km
  • Uffizi Gallery - 10 min walk - 0.9 km
  • Piazza di Santa Maria Novella - 14 min walk - 1.2 km

Getting around

  • Unità Tram Stop - 15 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 18 min walk
  • Peretola Airport (FLR) - 26 min drive

Restaurants

  • ‪Gusta Pizza - ‬2 min walk
  • ‪Bar Pitti - ‬3 min walk
  • ‪Bar Caffè Bellini - ‬1 min walk
  • ‪Pitti Gola e Cantina - ‬2 min walk
  • ‪Caffetteria di Pitti - ‬3 min walk

Frequently asked questions

Is Heart Of Florence - hosted by Sweetstay pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Heart Of Florence - hosted by Sweetstay?

Check-in begins at 3:00 PM.

What time is check-out at Heart Of Florence - hosted by Sweetstay?

Checkout is at 10:00 AM.

Where is Heart Of Florence - hosted by Sweetstay located?

Located in Oltrarno, this apartment building is steps away from Pitti Palace and Historic Centre of Florence. Ponte Vecchio and Piazza della Signoria are also within 10 minutes. Unità Tram Stop is 15 minutes by foot and Valfonda - Stazione Santa Maria Novella Tram Stop is 17 minutes.

Reviews

9.6

Exceptional

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 96 out of 112 reviews
Rating 8 - Good. 9 out of 112 reviews
Rating 6 - Okay. 6 out of 112 reviews
Rating 4 - Poor. 0 out of 112 reviews
Rating 2 - Terrible. 1 out of 112 reviews

9.2/10

Cleanliness

8.6/10

Check-in

8.0/10

Communication

9.6/10

Location

9.4/10

Listing accuracy

Reviews

10/10 Excellent

Angela H.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Loved it!!
Property was just as shown, amazing. We had plenty of space and a great location! We would definitely stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa G.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Wondeful
This 2nd floor appt is just perfect. Cozy, comfortable and great for a family of 4. Communication was good, helpful, in person check in. Location was great. Close to everything but far enough away from the city center. My boys loved this place. Was a little cautious from previous reviews but had no issues and was a great visit!
Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Wonderful Time in Florence
We really enjoyed our stay in this apartment in Florence. The apartment feels nice and homey. There were a few too many references to New York for my taste, but that was easily forgiven. The location was amazing and the apartment easily accessible. I'm a big guy, but the stairs are wide and didn't feel like too much of a burden.As mentioned by others, the one bathroom is a little odd and the "upper" shower is little bit short if your tall but I was OK at 5' 11". The tub shower has a slant because it's really meant to be a tub so takes some getting used to.We waited longer than we should have to try the pizza place downstairs. They were very nice and the food was good.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cynthia D.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Excellent flat great location!
The property was as described and suited us perfectly. We knew it would be close to many of the sights we wanted to see but we had no idea the neighborhood would have so many great restaurant and shops! Highly recommend!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Paul D.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Lovely place.
We loved the location a bit away from the crowds. The interior is well above normal for apartment rentals in Florence. Everything worked, check in and out was easy. The only knock is the second bathroom which is quirky at best. We would stay there again and recommend it to others.
Stayed 4 nights in Nov 2024

10/10 Excellent

Melissa M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Stayed 7 nights in Mar 2024

8/10 Good

Colclough S.

Liked: Location, listing accuracy
Disliked: Check-in, communication
Excellent apartment and location, terrible communication
TL;DR It’s a lovely and comfortable apartment in a great location, but the hosting by SweetStay leaves much to be desired. As to the most recent review where a guest alleges that their wallet was stolen while staying there, and that it was an inside job, I was eventually told by the person who checked us in that these people did not actually lock the door with a key when they left, they simply let it latch behind them, which makes it very easy for anyone to enter with a simple tool or credit card. In Italy all locks are very strong, with long bolts that have to be turned multiple times to secure, both from the inside and outside. I was also told by the management in a message that they had changed the lock out of an abundance of caution, and indeed I could see that the lock was new and it seemed very secure. In addition to 4 bolts across the lock area, there is a bar that goes into the ceiling and floor when you engage the lock. We felt very secure inside, and also felt safe leaving our belongings there. That being said, I will agree with the same reviewer that communication with the host (agency) is absolutely terrible. We never received any sort of check-in instructions and I was messaging them up to the very moment of check-in for instructions on how to enter. The phone number is indeed a fax machine. Multiple messages went unanswered and there was never any follow up to see if everything was ok. If the real owner of the apartment reads this, I recommend new management.
Stayed 3 nights in Jun 2024

2/10 Terrible

Debby B.

Liked: Cleanliness, location, listing accuracy
Disliked: Check-in, communication
Do not stay here: Inside job - THEFT
We were so excited to find this place, but warn you NOT to stay here. Someone entered with a key while we were out, fished through all our belongings, stole my wallet and some other small items. The host did not respond to our texts for almost 24 hours, and was entirely skeptical of our situation and did NOTHING to help us. Also, the host's phone number was connected to a fax machine. We were on our own to deal with police in a foreign language and VRBO customer service continues to leave our issue unresolved. We felt unsafe and transferred to a hotel at our own expense. Two weeks later, still no word from host and VRBO is still "investigating."
Stayed 5 nights in Feb 2024

10/10 Excellent

Bryan K.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Amazing location
What a beautiful spot to enjoy Florence! We loved this place and would happily return
Stayed 2 nights in Jul 2023
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Alon W.

Really enjoyed
The apartment is beautiful, the location is very very nice. Not so busy, relative to Firenze but central, a minute walk to Palazzo Pitti. Things to be aware of which were mentioned already in many reviews; 1. its a second floor with no lift. Just like many properties of such type. 2. Keys, entrance is not an issue at all despite some reviews. 3. Online check-in process is fine. Assume if one does it while traveling i can see how it is a bit annoying. You may want to allow people to do it from comfort of their home before leaving on holiday. 4. Someone came to show us around and was very helpful and nice. 5. Perfect for 4 people, for 6 guests you'd need to use the living room/folding bed. It is specious but obviously a tad less comfortable. 6. Although we havent used the kitchen it is a bit poorly equipped especially for 4-6 people cooking.
This review comes from a trusted partner site and has not been verified.

8/10 Good

Veronika G.

Sanfelice1
Very good location, large comfortable apartman, The check-in was organized well, the staff was kind and helpful. The Guest service was available, but unfortunatelly the problem of the wrong central heating had not been solved at all.
This review comes from a trusted partner site and has not been verified.

8/10 Good

Daniel P.

Buen lugar para hospederse
Excelente ubicación, cómodo y precio justo!!!
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Amy G.

Excellent property in Florence
We absolutely loved our stay at this location in Florence. It is on the other side of the river which is a little quieter. The master bedroom is quiet but the front rooms do hear the street traffic. We overall loved this quaint apartment.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Christine H.

Luxurious apartment next to Pitti Palace.
A very beautiful, comfortable apartment in a great location with easy walks to the sights. We thoroughly enjoyed our stay.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Rose R.

Fantastic Home Base
Our family of four stayed in this apartment for 5 nights, it was fantastic. We cannot say enough. It was in a perfect location and was wonderful to come home to after a day of sightseeing etc. When we go back, we will definitely book in again!!!
Stayed 5 nights in Aug 2023

10/10 Excellent

roxanne h., Washington, DC

Liked: Cleanliness, check-in, communication, location, listing accuracy
Fabulous in Florence
Apartment was spacious, clean and very comfortable for our family of 3. Great location and very easy to walk to sites and around town. We loved being on the other side of the Arno for quiet, afternoon relaxation. Good restaurants, roof bar nearby was a big plus! Would love to visit again
Stayed 3 nights in Aug 2023
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Jeff J.

Great place to stay in Florence!
I would highly recommend this property. It was a beautiful place in a great location.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Gill S.

Perfect location in Florence
Excellent apartment - location, facilities and attention to detail. Will book again!
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Dan V.

Séjour agréable
Tout était conforme aux attentes et à l’annonce. Lieu parfaitement situé et confortable. Nous y reviendrons si les prix n’augmentent pas trop, comme ils le font malheureusement à Florence.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Derya B.

Fantastic location, cosy apartment
I stayed here with my parents. We enjoyed the location so very much. Fantastic. The decoration of the apartment is also really cosy and tasty, we enjoyed sitting at home after long hours of sightseeing and enjoying watching tv. Cleanliness wise it can be better, all it needs is a professional deep cleaning after each stay. We felt like they cleaned the apartment very slightly not professionally before our checkin which was a little disappointment. Other than that I really recommend this apartment to everyone.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Marguerite S.

We would definitely stay here again.
Amazing apartment to stay at in Florence. It's in a great location, right across from the river. The apartment is beautifully decorated and well appointed/clean.Sweetstay were always responsive and we appreciated Daniela's help in arranging an early morning taxi for us.
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Jamie D.

Great apartment for family or group of 6
The best apartment we stayed in for similar cost elsewhere. Felt like home immediately. You won’t regret booking it, close to everything. Enjoy!!
This review comes from a trusted partner site and has not been verified.

10/10 Excellent

Ao G.

Excellent place to enjoy a holiday.
The place is good for a quiet and peaceful holiday. Not too close to the city center but it is still very convenient. Great food and service nearby. Very cozy to stay some time. Recommend to all.

10/10 Excellent

Amy F.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Charming apartment in great location
My family of four (two adults, one teen, one tween) stayed here and were very pleased. It is a charming apartment with touches of quaint Italian living but with modern amenities. In reading prior reviews, I had some concerns prior to arrival (hot water issues, noise) but I can honestly say none of those things were an issue. All four people were able to take showers without hot water running out, all were able to charge multiple electronic devices at the same time without any power issues, and the apartment was quiet for sleeping. It is RIGHT next to Pitti Palace which was so convenient. During the day you hear the bustle of the area below but at night it quiets down. The location is less than a 5 minute walk to the Ponte Vecchio bridge, and the Ponte Santa Trinita bridge, which puts you right in the heart of the upscale shopping area. We walked to the Uffizi, maybe 10 minutes, the train station, 20 minutes, and the Galleria dell'Accademia (David). The A/C was a blessing and worked great and we used the washing machine several times. The only thing I will say as a word of caution is if you have mobility issues, you do have to go up three flights of narrow depth stairs, and in one room, the bathroom has steps up from bedroom. The shower there is very small, think phone booth size. So if you are taller than 6’ and/or a heavier individual, showering might be tough. But the other bathroom is quite roomy. Our host was great and communication was a breeze. Very pleased with stay!
Stayed 5 nights in Jun 2023

10/10 Excellent

Chris M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Christmas Week in Florence
Our family of two adults and two fully-grown teenaged children had a lovely stay at this flat in Florence. The location was perfect - a short walk to the Ponte Vecchio yet so much more quiet and peaceful than the busiest parts of town. We were never more than a 15-minute walk no matter where we wanted to go. The hosts were quite easy to communicate with and were very responsive to our infrequent queries. We would stay here again and would recommend it highly to any and all.
Stayed 5 nights in Dec 2022

About the host

Hosted by Andrea

Host profile image
SWEETSTAY is a hospitality company based in London that specialises in sourcing medium term accommodation for corporate professionals in relocation and short term accommodation for holiday makers in different locations in Europe.

Languages:

English, Italian
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