We could not have asked more of our stay here in Zermatt! From arrival to departure, our every need was met, above and beyond expectation. In fact, even prior to our arrival, Lizzie spent time speaking on Skype with us, ensuring our stay was the best it could be. Lizzie met us at the train, pointed out landmarks throughout the village, gave us a working tour of the apartment, checked on us throughout the week, and was there to help us with departure. Our family walked in to the spacious, bright, beautufully decorated apartment, and immediately felt at home. The freshly baked cake certainly helped! What a beautiful touch. It was Christmas week, and Lizzie had gone to the trouble of ensuring we had a gorgeous Christmas tree, decorations, and festive treats on each bed. The apartment is spotlessly clean, spacious, has everything you could need and is great value. It's location is superb, with spectacular views of the Matterhorn, and across the village, and easy access to the village shops, ski rentals and mountain access. Beyond these practicalities though, is the warm welcome, generous friendly hosts and picture perfect location. Definitely highly recommend this gem!