10/10 Excellent
Jens B., Brisbane, Australia
9 May 2023
Liked: Cleanliness, check-in, communication, location, listing accuracy
Great location
We had a hard time, finding the property initially, as the written directions stop short at the last, but most crucial part of getting there. And we could not get in touch with the office quickly, in order to ask for directions. Because as overseas visitors, we only had a travel SIM card for data, and could not reach standard phone lines. So we had to stop at a resort hotel, in order to ask them for further information. They did not know the exact location either. We drove around in our hire car for two hours, before finally getting lucky.
The next day, I set out to find their office in Koloa myself, so I could talk to them in person. Finding it was yet another ordeal, as it is well hidden in a back alleyway and not at the address given; it took half an hour of walking around and asking various shop assistants, if they knew the Poipu 365 office location.
However, once I found them, Cher and her colleague were really helpful and accommodating. They took my suggestions on board, and have since established a WhatsApp channel for visitors without a local SIM card and thus without local phone line access.
The accommodation is very old, but everything worked as intended. A blocked drain was fixed swiftly and without fuss. The beach was easily accessible on foot, just a couple of minutes away. The carpark was just outside the unit. The whole stay was a real treat.
All is well that ends well.
Jens B.
Stayed 8 nights in May 2023
