Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The community is very conveniently located. You walk down the back stairs and you're only a few blocks from downtown Gatlinburg. It was great to be able to walk and not have to deal with parking. Where things fall short is in the unit itself. The mattress felt like it was plywood topped. I am not exaggerating when I say it was the firmest mattress I have ever felt in my life. And I travel a lot. Also, there was no shampoo or conditioner or anything except from a bar of soap. It is something that you expect to be there in a rental unit, or at minimum notated to bring your own. It was frustrating to come back from a 10 mile hike in the mountains to realize we had to walk down to Walgreens all sweaty and disgusting to spend $20 on shampoo and conditioner. The unit itself was very dated and is beginning to show it's age. Also, the fireplaces are apparently only seasonally available. Being from Florida, a night dropping into the 40s is a perfect excuse to turn on the fireplace, but the community doesn't turn them on until "sometime in October." So that was a bit disappointing as well.