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6/10 Okay
Brandi P.
5 Aug 2024
Not the best
Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We had some issues with the home, bathrooms small not good for anyone that is not small but we made them work, 1 night stand in each room even with rooms with large bed or more then 1 bed, water stains in ceiling of one room and water damage around windows. Not really much storage in the room with 3 beds. Its a mobile home that has additions. Not sure if you are allowed to use the hot tub but the water was green so we didn't even ask. The sunroom was such a cute room to sit in and enjoy a family meal. The back yard is nice with a nice big shower outside for getting clean after you drive back from the beach. The canal was cool to have right there, we used the Kayaks they had and the crab pots it was nice of them to offer those items to use. The host didn't respond to messages but they did come to the property for something they needed and they looked at the water issues and had a contractor look at it so hopefully the get that fixed. They were a nice couple they even brought their own coffee pot over and some k cups because the coffee maker leaked. I will never use again Wilgus rental company again. The agent in charge of the listing was not very kind, when I explained things they were almost disregarded at one point she hung up on me. I would never use the Gale force linen Company they use either. No one informs you that your linens that you pay $210 dollars to use will be outside in a canvas bag. The linen company refused to refund us when we had no idea they were in the bag outside we figured that they were used nasty linens waiting to be picked up. I figured I must have missed the linen option on the listing when booking it. It wasn't listed on the VRBO app as a linen charge so we bought our own towels and made the beds work. The rental agent and Gale force linen company owner, not compassionate, both very rude and mocked me and my family for not knowing they were our linens sitting outside, for 2 days.
Brandi P.
Stayed 6 nights in Jul 2024
