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4/10 Poor
Anonymous
20 Apr 2023
Noisy vacation
Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I went for my first time to Hawaii. I was so excited. I have been waiting over 30 years. Then I arrived. I missed snorkeling due to building renovations that the building managers had no idea were happenening? How can you run a business and not know about renovation? Nothing had been said prior to us encountering the noise. When brought to their attention they tried offering us $200. Not a good compromise for missing events I had paid for because of lack of sleep. Keep in mind I go to bed early and wake up early. Before 6am is too early for these events. Had I known about renovations I would not have booked at this location. I went to get peace for a week... I had to buy a $140 massage because the way the bed was. Very soft but ocean waves. I got a kink and mixed with the time change, noise from 5 something Hawaii time to 5pm, was left with a migraine. 3 days of this and paid over $3000 for the view for 7 days, was disappointed with the lack of communication, empathy, and the way it was handled. "Sorry we didn't know." I can give you 200. Which we didn't get because I asked to move to a different hotel. They said they would transfer me to another which was not the least bit appealing. Run down and cheaper if you look online. Me neither divide 3000 by 7 and you get $400 and some odd dollars. Multiply by 3 and you get $1200 wasted dollars not to mention the missing snorkeling trip for the 2 of us. Scuba was the best! Wish I could have enjoyed my whole trip.
