4/10 Poor
Mark W., Findlay, OH
20 Sept 2023
Liked: Location
Disliked: Cleanliness, check-in, listing accuracy
Great location, too many problems
Pros:
-Updated front bathroom
-Updated kitchen
-Back bathroom dated, but clean
-Good location for beach and restaurants/shops
Cons:
-Check-in was 4:00PM; came in at 4:03PM. After carrying up stuff, checked the place out. Window by front door would not lock and could easily be opened from the outside. Called number provided and was told office was closed. Contacted emergency person, was told all maintenance was gone for the day and would have to wait until the next day. After much discussion, emergency contact ordered something from Lowe's and had it delivered. It was a door security bar; husband and security guard creatively put it into the window which was a temporary fix while we were there.
-Back patio door is deteriorated and could not be locked and could not be closed completely from the outside.
-Description of unit stated there was a washer/dryer, but the dryer was turned backwards. Repairman arrived 8:30AM on last full day of our stay with the part that finally came in.
-Entire unit could use a fresh coat of paint.
-Baseboard throughout the unit is in rough shape.
-Composite plank floor in the kitchen squished up water when walking on it the first full day of our stay assuming from cleaning.
-Ice maker did not work and no ice trays. Unit maintenance provided bags of ice after request.
We hate giving negative reviews, but feel a responsibility to be honest for future guests. Would not stay again and not value for the money.
Mark W.
Stayed 3 nights in Sep 2023
