2/10 Terrible
Patrick O.
2 Aug 2024
Liked: Check-in, communication, location
Disliked: Cleanliness, listing accuracy
Not clean
The cleanliness was also disappointing. The floors were noticeably grimy and had a sticky residue on the floor that turned white socks black after a few minutes of walking around the home. There were noticeable cobwebs going up the chandelier, dirty rugs, pet stains on the carpet, a dirty sock behind the tv in the downstairs sleeping area, the trundle bed was full of dust, and the comforters were visibly soiled.
The beautiful photos of the home compared to the condition upon entry felt deceitful. We appreciate your quick repair of the dishwasher but the inoperable dishwasher did require us to buy disposable plates and silverware for dinner the first night and make other plans the second night because we did not receive a clear repair timeline. After the dishwasher was fixed we then had to rewash many of the dishes because they were put away dirty by the previous guest and were not addressed by the cleaning company.
When renting a home there are many assumptions made around capabilities of what is offered based on the listing and after we arrived those capabilities were not certain which took away from our expectation of a relaxing vacation. This home seemed well used by the owner due to personal photos in the house of them and mess left by them in the garage, which was odd compared to the other sunriver homes I’ve rented in the past 30 years.
Patrick O.
Stayed 3 nights in Jul 2024
