2/10 Terrible
Margaret H.
2 Mar 2025
Liked: Check-in, location
Disliked: Communication, listing accuracy
Looks good but isn't. Don't rent ever
The pictures looked so great and there was so much room. We (all 12 of us) thought we were so lucky. Got there around 6pm and the house was 48*F inside and no water. Contacted the Host/Property Manager Vanessa. Initially she was so apologetic and pleasant. Had her friend come check out the basement. Two pipes off the main were broken. He said he could fix it that night but had to talk to Vanessa. Vanessa said he couldn't get supplies and fix it that night. That we could cancel. Now its 9pm and we have driven 2 hours and our event was early the next morning. We opted to stay the night. Asked for gallons of water to flush toilets and wash with. Vanessa said she couldn't bring those, that we needed to go get them ourselves. Vanessa told us where to go but that we had to get it ourselves. We were out of the house by 6am for our event with the promise that the water would be on when we got home. At 3pm, we arrived and the water was on but still no baseboard heat or hot water. Contacted Vanessa again and she said she would contact the repairman again but that he has said water and heat were on. We never heard from her again after 6pm Friday. We left Saturday (day early) due issues. Left the 2 heat pumps running in the house due to the fact there was no heat and the temperature was going to drop into the teens overnight. Miscellaneous other issues. Trash was overflowing the outside cans when we got there. Toilet on lower level leaked.
Margaret H.
Stayed 3 nights in Feb 2025
