Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
When we exited, we left a detailed written report with management on the conditions at the property that impacted our experience. One thing that we failed to emphasize and which rolled into our return home was the cockroach infestation (more than a few): occasionally crawling on walls. Notably, one landed on my daughter as she was changing, and one managed to settle into a suitcase and flew out as we opened it to unpack at home. The place needs fumigation. I understand the impact of this survey is for the stars, but hope someone listens to me. I understand we were there at the end of summer, but the place was not clean, the areas outside were covered with sand (which I swept up) and inside many things were broken, taped together and otherwise in disrepair (in a word "thrashed"). In fact, we swept and cleaned just so we could stay there and left the place in better condition than when we arrived. Also, the garage door made loud clunking noises when it closed, and clearly needed maintenance. And speaking of noise, Edgewater is the main walking thoroughfare for everyone. I was quite surprised how that foot traffic could be so loud. There were several arguments, dog fights and just a lot of inconsiderate loud-talking passersby, and bikes and skateboards. A place one-door up any block would have been more peaceful. But the view was magnificent. I did not re-lease the place upon departure and don't know if I am willing to lease for next year. To sum up: Top down, management issues were very professionally handled, except that only one person in the office was ever wearing a mask when we were present. Bottom up, very shabby (dirty, poorly maintained) condition from when we arrived. It affected our experience. Everything onsite, except the passersby, could have been improved by regular bottom up inspections and maintenance. I sincerely hope you read and retained our written review and take our comments to heart and make some changes!!