4/10 Poor
Bridget L.
17 June 2024
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Ellenbrook house
The property was quite nice. It was a little dated but well set out and in a good location.
The property was quite unclean when we arrived. The bathrooms in particular were not pleasant to use. The sinks, taps and mirrors had toothpaste splattered all over them. There was a trail of ants walking across the vanity in the ensuite.The toilet seat had green muck on it and there was urine on the rim. Both bathroom bins had hair and rubbish in them. They had not to cleaned at all and the sheets on the beds had not been changed. There was something horrible looking stuck on the bedroom wall. We contacted the host who arranged to have the property cleaned but it was still dirty when we returned. They put plastic bags over the rubbish in the bins rather than emptying them. The bottom sheet was changed but the doona was just flipped over to the other side. The other bed was not changed at all. The taps and mirrors were not cleaned at all and the floors were still dirty and the ants returned within a few hours. The property just felt dirty. I would not rent a property in this condition.
Bridget L.
Stayed 4 nights in Jun 2024
