2/10 Terrible
Sean
26 Aug 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Do not, I repeat DO NOT Choose this property! First of all, the photos are probably from decades ago, when the place actually looked good and then when you get into the unit, it is not what is pictured online, as advertised. The ladies took me into the unit and the first thing I noticed was a god-awful, horrible smell coming from inside. The unit was not as pictured, it was very dated and dirty. The stench almost had me vomiting, like something had died in there. It gave me a headache. Tried to reason with people that this was the wrong unit and the two ladies said that they would go clean up another unit for me to stay in and the property manager I was on the phone with said he would call me back. Well, four hours later and no word from anyone and I can’t reach anyone by phone or by messaging and nobody is returning my phone calls. I refused to stay there, then had a hard time getting my drivers license back because they keep that until you check out. I’ve booked this on Expedia, but it was partnered with VRBO as well. I open the case on my behalf, but they did not refund my money and in the end, after investigator they said I did not qualify for a refund. Run away from this place as fast as you can and the property manager and host will not communicate with you or make it right!
Sean
Stayed 8 nights in Aug 2024
