4/10 Poor
Mason M.
23 Aug 2024
Liked: Location, listing accuracy
Disliked: Cleanliness, check-in, communication
Better options available
Check-in was supposed to be at 4pm. Arrived a few minutes prior, used the check-in instructions to enter the camper. The place has not been cleaned at all, bed unmade with dirty linens, sand in shower with towels on floor, etc. My wife and I both tried contacting host multiple times through the various methods of communication- phone call, voicemail, text message, message through VRBO with no response. An hour later we are still outside the camper with a crying baby needing a place to check-in to and the cleaner finally arrives saying how this camper wasn’t scheduled for a clean and had just a few minutes prior received a phone call from host to clean. Still no response from host at this point. Clean linens were provided, soap, sponges, toilet paper, ammenities were nice. The outside of the unit was still covered in cobwebs and surrounding area dirty and cluttered. The host even had his car parked in the driveway which was already very small. Hours later the host shows up to move his car, not seeming too concerned about our check in trouble. He offered a late checkout to make things right. Wouldn’t book with this host again.
Mason M.
Stayed 6 nights in Aug 2024
