6/10 Okay
Bettina
21 Oct 2024
Liked: Property conditions & facilities, communication
The hotel is in a beautiful location. The apartment was nice with all of the appliances and utilities to be very comfortable. The down sides were that the lift broke down while myself and two others were inside. It took an hour and a half of being stuck inside the lift before someone came to fix it and let us out.
The room has a beautiful big spar. I went to use it to find the base of it had a sticky residue, there were also several hairs in it. I bought some hospital grade bathroom cleaner and gave it a clean and filled it up. As soon as I turned the jets on old stagnant, smelly and dirty water came out. I gave up on the idea of having a spar bath after this. I had wasted time, money on cleaning products and water in the attempt to use it.
It was disappointing to be left in a broken down lift on a hot morning for that length of time. I did my best to stay calm but that was definitely slightly traumatic. Also disappointing that the spar was not maintained enough or clean enough to use.
Bettina
Stayed 3 nights in Oct 2024