Casa del Lago

Ski haven with downhill skiing

Photo gallery for Casa del Lago

Bathroom
Living area
Exterior
Exterior
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast included
  • Pet-friendly
  • Barbecue grill
  • Kitchen
  • Laundry

Explore the area

Map
Ruta 40 Km 2020, Nahuel Huapi National Park, Rio Negro, 8400
  • Gutiérrez Lake
    ‪1 min walk‬
  • Arelauquén Golf & Country Club
    ‪15 min drive‬
  • Catedral Alta Patagonia
    ‪22 min drive‬
  • Bariloche (BRC-Teniente Luis Candelaria Intl.)
    ‪27 min drive‬

Choose your unit

Family Apartment, 2 Bedrooms, Lake View

  • 65 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 2 Single Beds, 1 Double Bed and 1 Single Sofa Bed

Studio 4 Pax Lago

  • 45 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Large Single Sofa Bed

Studio 2 Pax Lago

  • 45 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Double Bed

Studio 2 Pax Bosque

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Family Apartment, 2 Bedrooms

  • 66 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds, 1 Double Bed and 1 Single Sofa Bed

Basic Quadruple Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Large Single Sofa Bed

Studio 2 Pax Bosque

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Nahuel Huapi National Park

Located in Nahuel Huapi National Park, Casa del Lago is in the mountains and on the waterfront. Museum of Patagonia and Municipal Capilla La Inmaculada Historical Monument are local landmarks, and some of the area's activities can be experienced at Catedral Alta Patagonia and Gutiérrez Lake. Parque Ecoturistico Cerro Viejo and Viento Blanco are also worth visiting. Make sure you don't miss outdoor adventures like mountain biking and hiking/biking trails, or hop on a bike for hire nearby and take a self-guided tour around Nahuel Huapi National Park.

What's nearby

  • Gutiérrez Lake - 1 min walk - 0.1 km
  • Civic Center Bariloche - 12 min drive - 12.5 km
  • Arelauquén Golf & Country Club - 15 min drive - 5.7 km
  • Catedral Alta Patagonia - 22 min drive - 12.4 km
  • Cerro Otto - 26 min drive - 19.8 km

Getting around

  • Bariloche Station - 22 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 27 min drive

Restaurants

  • ‪Cerro Catedral - ‬32 min drive
  • ‪La Roca - ‬23 min drive
  • ‪Confiteria Giratoria 360 - ‬26 min drive
  • ‪El Establo - ‬22 min drive
  • ‪Rodeo - ‬21 min drive

About this property

Casa del Lago

Ski haven with downhill skiing
Start your day at Casa del Lago with a complimentary breakfast before a day on the slopes. Additional amenities include a rooftop terrace and complimentary wireless Internet access. Each apartment features free WiFi and a dining area, plus a kitchenette with a stovetop and a microwave. Added amenities include a sitting area, room service and a coffee/tea maker.
Casa del Lago offers 25 accommodations with coffee/tea makers and blackout curtains. This accommodation offers separate sitting areas. Accommodation at this 3-star aparthotel has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils.

Bathrooms include a combined bath/shower unit and bidets. This Nahuel Huapi National Park aparthotel provides complimentary wireless Internet access. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Amenities

Breakfast included
Kitchen
Pet-friendly
Parking included
Free WiFi
Laundry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of ARS 1000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ARS 4 per vehicle
  • Pet fee: ARS 1000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

This property does not have any lifts

Frequently asked questions

Is Casa del Lago pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of ARS 1000 per pet, per night. Service animals are exempt from fees.

How much is parking at Casa del Lago?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Casa del Lago?

Check-in start time: 2:00 PM; check-in end time: 8:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa del Lago?

Checkout is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Casa del Lago provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of ARS 4 per vehicle applies.

Where is Casa del Lago located?

Situated in Nahuel Huapi National Park, this ski aparthotel is steps from Gutiérrez Lake and 2.7 mi (4.4 km) from Gutiérrez Lake. Catedral Alta Patagonia and Civic Center Bariloche are also within 9 miles (15 km).

Casa del Lago Reviews

Reviews

6.8
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 7 out of 25 reviews
Rating 8 - Good. 5 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 5 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente

Exelente lugar. Muy buena la atención 100%recomendable
Stayed 3 nights in Mar 2019

6/10 Okay

Rodolfo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Fantástico entorno con servicios mejorables

Bien: entorno, situación, amabilidad y profesionalidad del personal. Mal: Wifi fatal, agua caliente, acceso y señalización.
Stayed 7 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 1 night in Jan 2019

8/10 Good

beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vivir con la naturaleza

Lo pasamos muy bien , aunque la habitación no era la que habiamos solicitado, y ademas seria interesante que funcionara un pequeño restaurante o la opción de una despensa mas surtida para la noche. Es un lugar ideal para personas que les gusta alojarse en medio de la naturaleza. La atención de Analía y su familia fue muy satisfactoria y cálida. .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar, atención, parque y paisajes ( lago, montañas, mucho verde!) Muy tranquilo y familiar
Stayed 1 night in Feb 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities

Vale a pena se hospedar, lugar lindo....

A cama não era muito boa devido a um colchão velho, fora isso tudo muito bom...
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Simples e com preço honesto. Para descascar e aproveitar a natureza. Longe do centro mas de fácil acesso .
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Gustavo, Buenos Aires

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Este no es un Resort 3 estrellas

No existe posibilidad de comparar la realidad con las fotos que uno ve en la pagina. Da la impresion de haber sido un hotel lindo en su momento al cual le dejaron de hacer 10 años de mantenimiento. No tiene ningun servicio central como se ofrece. No tiene gerente, gobernante ni nadie responsable, todo lo soportan los estoicos recepcionistas y un muchacho de mantenimiento, que hace lo que puede con lo poco que tiene. La calefaccion central no funciona (en la patagonia!!!) hay en reemplazo unos calentadores electricos. El agua caliente apenas sirve para una ducha de 5 minutos. La vajilla es de la epoca de mi abuela. Las habitaciones tienen pintura en mal estado y humedad en las paredes. Nos tuvieron que cambiar de habitacion porque la puerta de entrada no abria dada la hinchazon de la madera por la humedad. TODO MAL.
This review was submitted before 2018 and has not been verified.

4/10 Poor

basilio mazepa

Disliked: Staff & service, property conditions & facilities

Pense num hotel longe!!!!

Este hotel fica a 18 km do centro de Bariloche, marcado no gps, isolado de tudo. A paisagem é muito bonita, mas também só. Não é um resort muito menos um spa, talvéz tenha sido. Se você quer se isolar lá é o lugar, mas se for para conhecer e fazer turismo na cidade procure outro no centro.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso todo

Fueron unos días excelentes recomiendo totalmente visitar el lugar....
This review was submitted before 2018 and has not been verified.

6/10 Okay

sebastian, argentina

Liked: Cleanliness

muy lindo parque, alejado del ruido

es un hotel muy lindo con un parque enorme. el hotel se ubica lejos del ruido de bariloche justo al lado del lago gutierrez. tenes reposeras y podrías pasar el día sin salir. (tiene restaurant tambien) las habitaciones son normales , básicas y en mi caso nos dieron una cabaña donde la habitación matrimonial si bien estaba separada era medio piso arriba de la otra con lo cual era como estar en la misma habitación. (tipo loft)
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésima atención y descuido de las istalaciones

El lugar esta muy descuidado, no te ponen ni shampoo, escasean las toallas, eramos 4 y te daban 2 toallas y la atención de la persona de recepción es pésima, no se puede preguntar nada que la señora te trata de manera muy agresiva y mal educada.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Paulo José, Sobradinho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa del lago

Limpeza e condições do quarto deixou a desejar
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Fernando, Florianópolis - SC - Brasil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Afastado, mas uma boa opção

O Hotel fica a beira do Lago Gutierrez, um local lindo com vista para as montanhas. É um pouco afastado do centro, mas se você estiver com um carro alugado (o que é bastante barato) fica como uma ótima opção para descansar com tranquilidade, e ir para o Cerro Catedral por um caminho alternativo que quase não tem movimento. O café da manhã é bom, e você pode tomá-lo com o visual do Lago. O pessoal do hotel é bastante atencioso e prestativo, e os Bungalows são amplos e equipados para pequenas refeições.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy bonito la atencion exelente pero siempre fue el mismo desayuno todos los dias y esta un poco lejos de la ciudad
This review was submitted before 2018 and has not been verified.

6/10 Okay

Luiz, Rio de Janeiro

Liked: Cleanliness

Ótima localização

Foi muito agradável. A vista do hotel é maravilhosa.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Luiz, Rio de Janeiro

Liked: Cleanliness, room comfort

Vista muito bonita

A estadia foi boa. O hotel possui uma vista muito bonita.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ron and Helen, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

A nice place to stay and in a great location. Very relaxing.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Marcio

Disliked: Property conditions & facilities, room comfort

Tranquilo e com uma vista maravilhosa.

Lugar com vista maravilhosa, super simples, atendimento simples e muito amigavel, poderiam melhorar um pouco a limpeza dos quartos.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

sonia, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa del Lago Bariloche

Realmente quedamos muy contentos con la comidad y el servicio, a un muy buen precio.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Beatriz, Caracas, Venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Variedad en las comidas

Deberian tener mas variedad de comida, el resto todo excelente
This review was submitted before 2018 and has not been verified.

4/10 Poor

Ryan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

never again

No exaggeration but this was the worst hotel I have ever been to. The positive could be for some that it is quite remote and tucked away from any hussle and bussle, oh and Wifi wrked really well. Now for the real review, it is really far from the city centre with very limited modes of transport to get there which can put a small dent in your pocket. It is far from any sort of amenities such as food or whatever you might want for that matter. There is a restaurant which should have a cook present from 8pm however the chef turns up as he pleases which can be from 9 onward. The breakfast traditionally minimal and even though there are other options such as American style breakfast..., the chef would never be there in the morning to prepare it for you. We met the same bread crumbs that we left after eating day after day. They don't tidy the table at all. Furthermore, the owner who seems to be the young American boy who does the evening/night shift was not at all vibrant or proactive in suggesting things which were available to us in terms of excursions etc... He does not even know the times to get to places. Upon checkout,we were told we had to pay for breakfast which was according to our booking included. Almost all other hotels include breakfast. I am sure I forgot out some things but anyway, I would not recommendthis hotel at all.